Returns Policy – UK Swimwears

Our Returns Promise

We want you to be completely happy with your purchase from ukswimwears.com. If for any reason you’re not satisfied, you may return eligible items within 28 days of delivery.

What Can Be Returned

  • Unworn swimwear with original hygiene liner intact
  • Items with original tags attached
  • Products in original packaging with all accessories
  • Non-personalized items

What Cannot Be Returned

  • Swimwear without hygiene liners
  • Made-to-order or customized items
  • Final sale/clearance merchandise
  • Used or damaged products

How to Return

  1. Log in to your account and select ‘Start Return’
  2. Print your prepaid returns label
  3. Package items securely in original packaging
  4. Drop off at any Royal Mail Post Office

Refund Process

  • Refunds processed within 5 working days of receipt
  • Original shipping costs non-refundable
  • Refund issued to original payment method
  • Allow 3-5 days for bank processing

Exchanges

For size exchanges:

  1. Return original item following standard process
  2. Place new order for preferred size
  3. Email us for price adjustment if applicable

Faulty Items

If you receive a defective product:

  • Contact us within 7 days of delivery
  • Include photos of the defect
  • We’ll cover return shipping costs
  • Choose replacement or full refund

International Returns

  • Customer responsible for return shipping
  • May be subject to customs fees
  • Refund excludes original shipping costs
  • Processing may take additional time

Last updated: [Month Year]